Shipping policy

Last Updated: 2026-10-21

Where and when do we deliver?

Fancest offers free standard shipping with no minimum to all 50 U.S. states and Washington, D.C. We do not ship to military addresses, U.S. territories or international destinations. Installation, assembly and inside delivery are not included. The product price and applicable tax appear before checkout is completed, with no hidden charges.

Processing takes 0-1 business days. The cutoff is 2:00 PM U.S. Central Time (CT, observing CST/CDT as applicable). Orders placed before cutoff on a business day begin processing that day; those placed at or after cutoff, on weekends or U.S. federal holidays begin the next business day. Business days are Monday through Friday, excluding U.S. federal holidays.

Transit after dispatch takes 2-3 business days in the contiguous U.S., 2-3 business days to Alaska and 2-3 business days to Hawaii. Transit is counted in business days and excludes processing. We email tracking information after dispatch and identify the carrier in the shipping update.

Delivery questions

Provide a complete and accurate address. If an undeliverable parcel is returned, contact us before another shipment is arranged. For a missing or substantially overdue parcel, email support@fancest.com with your order number; we will contact the carrier and work with you on a resolution.

If we cannot ship within the stated processing period, we will notify you of a revised ship date and offer the choice to accept it or cancel for a prompt refund. If you do not accept the delay, we will cancel the unshipped order and promptly refund the amount paid.

See our Refund Policy, Payment Policy and Terms of Service. Nothing here limits consumer rights that cannot be waived under applicable federal or state law.

This address is for business correspondence only. It is not a walk-in retail store and does not accept in-person visits.